Please keep in mind that the backups created by the later program version may be incompatible with the previous program versions. If your current version is older, we recommend that you remove the current version, first. If your current version of Acronis True Image is Acronis True Image 2019 or Acronis True Image 2020, the new version will simply update it there is no need to remove the old version and reinstall the software. Upgrading from old versions of Acronis True Image If you used the Acronis Secure Zone or Acronis Nonstop Backup, select in the window that appears what to do with the zone and Nonstop Backup storages. If you use Windows 7, click Start -> Control Panel -> Uninstall a program -> Acronis True Image 2021 -> Uninstall. If you use Windows 8, click the Settings icon, then select Control Panel -> Uninstall a program -> Acronis True Image 2021 -> Uninstall. If you use Windows 10, click Start -> Settings -> System -> Apps & features -> Acronis True Image 2021 -> Uninstall. You may have to reboot your computer afterwards to complete the task. Then follow the instructions on the screen. Select Start -> Settings -> Control panel -> Add or remove programs -> Acronis True Image 2021 -> Remove. It will detect Acronis True Image 2021 on your computer and will ask you if you want to repair or remove it. To do this, run Acronis True Image 2021 installer again. To repair this problem, you first have to recover the program. If Acronis True Image 2021 ceased running or produced errors, its files might be corrupted. Recovering from an Acronis True Image 2021 error
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